Frequently Asked Questions

Is there a deposit required?

Yes, we do require a 25% non-refundable deposit for all rentals. A deposit ensures that your rental equipment is reserved for your event.

What payment methods do you accept?

We currently accept Cash, Check or Venmo.

Do you charge a delivery fee?

For local events, we do not charge a delivery fee for our rental packages. Events that are outside of our local delivery radius (10 miles), will be charged a delivery fee of $100.00

Do you require a contract?

Yes, as a fully insured and licensed company we require all of our customers to sign a contract. The contract serves to provide some level of guidance and protection. The contract will be sent over to the client during the booking process. In most cases, the contract will be signed and returned electronically.

Do you provide tablecloths for tables?

No, at this time we do not provide tablecloths as a rental option. Most of our customers utilize one-time usage/disposable tablecloths. While we do not provide tablecloths as a rental option, we can provide a recommendation on the size to ensure they fit the tables properly.

When do you pick up rental equipment?

We take down the tent and collect our equipment one to three days after the event. This is often dependent on logistics and weather.

When do you set up?

In most cases we deliver/set up the day or two prior to the event date. However, depending on the weather, we may set up the morning of the event. We will contact our customers one week prior to the event date to notify them of the estimated date and time of delivery/set up.

Will you set up chairs around the tables?

No, chairs are stacked on top of the tables during delivery. The customer is responsible for setting the chairs up around the table. We encourage our customers to stack the chairs back on the tables following the event.

What surfaces can a tent be set up on?

For safety reasons, we do not set up our tents on asphalt or pavement (i.e., driveway, parking lot). Therefore, we prefer to set up our tents on grass only.